Account Security

Hello Citizens of Dalaran,

We have detected an unusual activity based on advertising other websites coming from accounts of random players

This seems related to a recent user information data-mining on external projects, wich means that those users who use the same password for several websites should change it for a new one as soon as possible.

We strongly encourage all our players to not share their account information with anyone and change the password through our account panel.

We have locked the affected accounts, if yours is one of them write an e-mail to:dalaran.community@gmail.com

As a side note:

In order to improve your account’s security, we strongly encourage you to change your password if you use the same one in multiple places.

We have also posted this information on our social media: Facebook, Twitter and Reddit. Share, like and retweet so your friends will also be aware of it!

Thank you very much.

Back on track

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Hello, citizens of Dalaran.


Now that the Holiday season has finished, we would like to update you a bit.


We will close the Game Master’s application, thank you once again for the massive participation and interest to volunteer with us as Game Masters, it will really help us to improve the assistance and the home feeling for every player. A response to everyone shall be delivered whether they are accepted or not. Those who have already been accepted and contacted will receive another e-mail with additional information.


Once the new Game Masters join the team, we will open some recruitment slots for Developers, it will be announced also through the website, with more details regarding such position and the requisites needed to fulfill.


If everything goes as we have planned we would be able to set a date for the Onyxia’s Lair Beta Test really soon, Lothloryen has to make space in his schedule in order to hotfix and assist to the different raid groups with the possible issues that may appear. So, we will announce it as soon as we know it.


Also, we would like to communicate that we are working on several patches with fixes that will be deployed before Onyxia’s Lair release, they will be mostly corrections of old reports, in order to clear out the Bugtracker. Of course, the classes are already being improved and we will continue doing so. Remember that you can update any issue already reported with more information as a comment, try to be as much descriptive as you can if you want to include more details. As we have stated many times, after the raids releases we would improve other aspects of the game experience, such quests, events, low level dungeons, spells, etc…


As a side note, since the pet Baby Blizzard Bear did not get the attention we thought it would, we will let it in our shops the whole month. This way everyone will have the chance to get this furry friend.


The Community Manager from our Social Media will be back on track too after the New Year holidays, and the media support will also be a way to stay tuned to the latest news, information and contact with the community in general. Did you already liked our Facebook page, followed us on Twitter, and subscribed in our YouTube channel or Reddit? Don’t miss it out.


Cheers!

Social networks assistance.

Hello community.

Even though we try to answer fast, there are a lot of pending messages, so we would really appreciate if you can have a bit of patience, stay tuned because everyone will get their response.

In order to make everything easier, remember to address your in-game issue only through the in-game ticket system, and do not duplicate your issue everywhere, it will only make much more difficult for us helping you. If you already posted it in our forums or other social media, avoid to duplicate it, because it will delay us even more. We understand some situations may be urgent, but for that reason if you collaborate with us by using only the media you are active with instead of all of them, we will be able to help you faster because we will not have to pay attention to those duplicated or already solved issues.

We will try using the Social networks to inform and guide our players and newcomers, you can also collaborate with us (as many of you use to do) by answering some questions or helping other players – We are really grateful and proud about our community and how everyone makes an extra effort to make the rest feel Dalaran is their WotLK home.

Thank you for your understanding.

A minor update

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Hello community,

As you probably have already noticed, almost every day we are performing a maintenance in order to deploy several fixes, exploit corrections and other preparations before the incoming ToC release.

We are trying to perform them during the off-peak times with the minimal shutdown time as we can. We are also announcing them through our social media (Facebook and Twitter) and within 15-30 minutes in advance in the live realm, so everyone can stay tuned about what is going on.

We are sorry for the inconveniences it may cause.

Cheers!